Account support

Let's get your business listing looking its best.

Shop the County is designed for ease of use, regardless of your technical know-how. But if you ever get stuck or have a question, just contact help@shopthecounty.ca and we'll get back to you as soon as possible.

Before you contact us, take a moment to review some common questions and concerns below.

What is Shop the County?

It’s an online directory designed to put businesses in the Lac Ste. Anne region on the map. Shop the County lets you add and edit your own business profile, and gives you access to a learning library that's full of great tips and resources to help your business thrive.

Why is my business listing already online?

When you purchase or renew a business licence with Lac Ste. Anne County or the Town of Onoway, your business may be added to Shop the County as a courtesy. The information you included on your business licence application, plus any relevant public-facing information about your business, is used to create your profile.

How do I claim my business listing and edit the details?

When you purchase or renew your business licence with Lac Ste. Anne County or the Town of Onoway, your business is added to Shop the County as a courtesy. The information you included on your business licence application, plus any relevant public-facing information about your business, is used to create your profile.

Can I add my own business listing?

Absolutely: Shop the County has a simple registration form that lets you add your own listing and tell customers all about your business. As long as you have a valid business licence with Lac Ste. Anne County or the Town of Onoway, you’re good to go!

I see my business on Shop the County, but I don't want it to be there. How do I delete it?

You bet. If you’re a registered business in the Lac Ste. Anne region and you’re open for business, Just visit add your listing.

I don’t have a business licence with the Town or County. Can I still have a business listing?

Well…yes, as long as A) your business operates within the Lac Ste. Anne region and B) you get a business licence. Don’t have one? You should get one! Contact the Town of Onoway or Lac Ste. Anne County to get started. Remember: if you I don’t have a business licence you can’t qualify for small commercial tax relief (which is 25% on municipal tax)!

I need to change something on my listing. How do I do that?

Just log in with your username and password and edit your listing.

I have more questions. Who do I contact?

Send an email to help@shopthecounty.ca and we’ll get back to you as soon as possible.